Pls notice:
To our valued customer:
Since our stocks change every day,we sincerely appreciate you , our valued customer, understand below
1> If no color/pattern instructions from you, we will mix them directly.
2> If the color/pattern you ordered is out of stock, we will contact you for replacement by message or phone calls; If no response within 1 day after that, we will ship you hot selling as replacements directly. This is to avoid delayed shipment and punishment caused by that.
Shipping:
1.Worldwide
2.Delivery time:
By Airmail China Post Air Parcel / Singapore Air Parcel: Generally, about 30-40 Working days
By Express EMS/DHL: Generally,about 5-7 working days
Please contact us for any shipping questions,all above depends on actural conditions on your local customs policy,and it may take longer during the holiday seasons.
3. Items will be shipped within 2-3 business day on payment received.
4. For Air Mail:most of the countries within 10 to 20 business days. except West europe ,Africa .(15-30days)
5: if you haven't received the item on the Delivery Time , Please contact us by email if you have any questions ,normally, your mail will be replied within 24 Hours. If you still haven't got the reply after 24 hours, please check the spam of your email box. We will try our best to give you the best solution by communication.
6. International Buyers – Please Note:
a:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
b:Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
Return
1.Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
2.Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
Taxes
After you have made an order, please tell me how to write the custom value,which will avoid or minimize your import tax.Or we will declare it with a lower value. This lower price does not reflect the total price you paid or the market value of the product, Any import charges or fees are the buyer's responsibility.We are not responsible for any custom fees or import taxes.
Refund policy:
To our valued customer:
Since our stocks change every day,we sincerely appreciate you , our valued customer, understand below
1> If no color/pattern instructions from you, we will mix them directly.
2> If the color/pattern you ordered is out of stock, we will contact you for replacement by message or phone calls; If no response within 1 day after that, we will ship you hot selling as replacements directly. This is to avoid delayed shipment and punishment caused by that.
Feedback:
Dear friend,feedback is very important to us, please take time to leave feedback if you satisfied with our product and service.Positive feedback will help us improve our product and service.Before you leave a neutral or negative feedback, please do contact us to get a better solution.
About US
1.We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
2. Many sellers supply grey market, We guarantee that our products are brand new, official and first-class quality.
We hope to develop a strong, long-term, mutually beneficial relationship with you. If you think we can meet your requirements, please ask me detailes about cooperation.
